CIVIL IS NOT NECESSARILY AUTHENTIC

We recently received an email from a dear friend and colleague with whom we are working closely to foster civil civic conversation in our community. It contained a comment she saw in a forum discussion on the website of The National Coalition for Dialogue & Deliberation (NCDD), a 1,400-member organization formed in 2002 that promotes learning and collaboration around innovative ways to bring people together for productive conversations around our communities’ most challenging problems. Here is the posting:

It seems to me there is need to begin de-emphasizing the word “civility” as we seek to engage the full political spectrum in conversation. Cognitively, the word “civility” has a defensive posture to it and can, therefore, not be “heard” (or is often heard with suspicion by many as meaning “be nice” — don’t be honest.)

A reframe to “civil conversation” (overused and thus meaningless), could be “authentic conversation”, “meaningful conversation”, “getting real”, “telling it like it is”….

The initial reaction to his post was defensive (even though I couldn’t help liking his reframe suggestion of “authentic conversations.”) Who could possibly advocate that we don’t need to establish “civility” in our society, when harmful effects due to the lack of civility are evident every day?

But on further reflection, we began to open up to the writer’s point. In fact, it was related to a blog we wrote last year.

The adjective “civil” has its roots in “citizen,” according to the dictionary. “Civilized” denotes courtesy and etiquette, with an underlying connotation that it is acceptable to withhold what we consider in the truth in the name of keeping the peace. “Civil often suggests little more than the avoidance of overt rudeness,” according to the synonym discussion below the dictionary definitions.

Surely solving our complex, tangled problems demands more of our conversations than avoiding contention or disagreement. Civility in its purest form is not only a perfect recipe for potential resentment; it destroys trust, is unproductive and is potentially dangerous to the common good.

Authentic conversations, as we define them, require telling the truth as we know it — always with goodwill — and the ability to sincerely argue another person’s viewpoint. When we get clear about our intention to be authentic, we come to the conversation with an open and curious attitude. Added to that is a sincere to desire to solve problems in a way that serves the best interests of the whole (community, enterprise, business) rather than satisfying the need to “get our way.”

Truly meaningful civic conversations are those where people choose to be authentically collaborate with each other in the interest of strengthening our communities. They require something far more robust than civility.

 

Written by Maren and Jamie Showkeir


Owners of henning-showkeir & associates, inc., and co-authors of Authentic Conversations: Moving from Manipulation to Truth and Commitment.

WISDOM FROM FRIENDS: STAY PRESENT

Our final bit of advice in honor of the New Year and Decade is the present of presence, via our friend and Larry Dressler, our fellow Berrett-Koehler author who authored Standing in the Fire. He posted a blog about “holiday presence” that we found meaningful and useful as a guide to remembering the power of being present to the moment.

Staying present is essential to having authentic conversations. It helps us be both participants and observers as we engage others. The participant/observer skill will help you manage your own emotional reactions so they don’t get in the way of what you’re trying to accomplish, so that you can better observe the emotional reactions of others. If we can describe what we’re seeing in others — without judgment or defensiveness— we can help get those emotions expressed, which will allow the focus to remain on the content of the conversation.

Larry suggests keeping a talisman with five knots in your pocket, with each knot representing a question that will help you stay present. Adapting this technique to keep our intentions for authentic conversations at the forefront is easily done:

§         Who am I here for? (What is it I want to create in this moment, with this person?)

§         Why am I here? (How will this conversation serve the good of the whole business or enterprise in which we are engaged?)

§         What can I release from my grasp (e.g., an expectation, distractions, judgment, desire to “win”) that will put me into a stronger partnership with my reason for being here?

§         What would my wisest friend or teacher whisper in my ear at this moment? (Who are your role models for being authentic?)

§         Where in my body can I imagine compassion hiding, taking safe refuge, and reminding me of its ongoing presence? (How can I demonstrate goodwill, even if things are getting tense, or difficult?)

Reflecting on those questions before a conversation, or in the moments when the going gets a little difficult will give you the gift of “presence.” And don’t forget to breathe.

 

Written by Maren and Jamie Showkeir


Owners of henning-showkeir & associates, inc., and co-authors of Authentic Conversations: Moving from Manipulation to Truth and Commitment.

 

 

HOW TO RENOVATE A RELATIONSHIP

Constancy and consistency are rare in relationships, whether at work, in families or among friends. As we grow and change, it makes sense that some  relationships might no longer fit so well. Letting go of those that no longer serve us could be the answer. But when we want or need relationships, we can renegotiate boundaries or ground rules.

 

At work, for instance, you may not have the option of abandoning a relationship that isn’t working well. In a family or friendship, a sense of history and love keeps you bound, but you want to shift the ways you relate. A conversation of renewal can help.

 

Here is an outline of a conversation based on two people who have a history of being indirect — or even untruthful — about how they really feel, which has eroded trust.  When having this conversation, authentically choosing goodwill and connection is foundational.

 

  • Be clear about the purpose of the conversation: “I want to talk with you about some difficulties (or changes I’d like to see) in our relationship. Are you willing?”

  • Name the issue: “My experience is we don’t feel comfortable telling each other the truth.”

  • Ask for their views of the issue and your contribution: “How do you see the situation? What have I contributed to the lack of trust between us?”

  • Extend understanding and own your contribution: “You’re right. I haven’t always been honest for fear of losing the relationship. In addition, sometimes I have told you one thing, and then talked to others about how I really feel.”

  • Frame choices about how to proceed: “The way I see it, we can continue this way or make conscious changes to create trust in our relationship. That’s what I would like. What choices do you see?”

  • State your intention to make it work: “I am committing to tell you the truth as I see it, and to hear the truth from you without getting defensive or combative.”

  • Ask for agreement and commitment: “Are you willing to make a similar commitment? Are there other commitments you see we should be making here?”

  • Talk about future steps or another conversation: “My intention is to start changing today. But I’d like to keep this conversation going. How would you like to proceed?”


 

Changes won’t happen overnight — and forgiveness and letting go of the past are essential. But this conversation is a great start for living out your intentions authentically. It will create relationships you can believe in with the people who are important to you.

Making Civility Matter: Can a New Institute Help? By Rushworth M. Kidder

We are so excited over the announcement of a new National Institute of Civil Discourse, affiliated with the University of Arizona in Tucson, where the shooting of Rep. Gabrielle Giffords, where six were killed and 14 injured, took place. We wanted to share this commentary from our friend Rush Kidder, who eloquently stated one of the dilemmas the Institute faces.  How we use words is powerful, and until we own our own contributions to the divisive climate we have created, it will be impossible to begin to create a new future.

If you care about sound governance and social order, this has been a disconcerting week. Protesters took to the streets from Morocco to Yemen while bloody battles erupted in Libya. The Wisconsin legislature froze up as Democratic representatives fled the state to prevent passage of a much-contested union-busting bill. And there were thunderings of a federal government shutdown over a budget impasse.

Against that great wall of noise, a call for civil discourse might seem like a mouse squeak in a nor’easter. Instead, the launch of a new National Institute for Civil Discourse, announced over the weekend, is attracting surprising attention.

Part of the new institute’s allure is that former U.S. presidents George H. W. Bush and Bill Clinton are honorary co-chairs. Part of it comes from its affiliation with the University of Arizona, located near the site of the Tucson shootings that killed six and injured 13, including U.S. Rep. Gabrielle Giffords. Part of it comes from the ability of the institute to attract board members from across the political spectrum, including bedfellows as odd as Fox News anchor Greta Van Susteren and former U.S. secretary of state Madeleine Albright.

But part of its appeal, I suspect, comes from a nagging suspicion that a culture of incivility had something to do with those shootings, and that the January 8 tragedy was a wake-up call to think harder about the relationship of words to actions. On that latter point, the new institute is straddling a paradox.

Fred DuVal, the organization’s principal architect and a former co-chair of Giffords’ finance committee, says he drew inspiration for the institute from President Barack Obama’s comments at the memorial event after the tragedy. “At a time when our discourse has become so sharply polarized,” the president said, “it’s important for us to pause for a moment and make sure that we are talking with each other in a way that heals, not a way that wounds.” The new organization’s website notes that “this Institute is a response to that call.” Yet the website’s Q&A page responds to the question, “Are you blaming heated rhetoric for the shootings?” with the assertion, “Absolutely not.”

And therein lies the paradox. You can see why the institute took that line. There is no forensic or sociological evidence connecting alleged gunman Jared Loughner’s actions to any specific piece of polarizing rhetoric. Any hint, therefore, that irresponsible public discourse might have motivated him enrages the talk-show tribe. A strong denial on that point allows the institute to attract conservatives as well as liberals.

Yet the president’s artful ambiguity opens the window onto another view. The verb “wounds,” as Mr. Obama used it, can be read as mentally harms or as physically damages. Given the grisly context of this speech, these two meanings merge. Obama didn’t go to Tucson because the way that we were “talking to each other” caused people to be mentally wounded. He went there because bodies were lying around a Safeway parking lot. Seen that way, the logic behind the institute’s founding is clear: Words can heal or wound, and in Tucson they wounded fatally. Our “sharply polarized” discourse has played a role in this wounding, and a new institute is required to address this problem.

That logic will be rejected by those in the media whose livelihood depends on attracting audiences through a discourse of rage and incivility. To survive that antagonism, the institute will need the moral courage to be both credible and relevant. Credibility requires it to talk not just in broad generalities about how incivility “wounds” us, but to speak in sharp specifics about what’s wrong with diatribe, invective, hate speech, and cruelly personal attacks. Relevance will require the institute to point out the problem that it is confronting — the connection between verbal attack and the ills that plague our democracy, up to and including physical violence and assassination. To do anything less will be to ignore the nation’s plea for help as it struggles to understand how public discourse creates action either for good (through Facebook on the streets of Egypt) or for bad (through Twitter in the hands of school bullies).

If the institute “absolutely” denies any possibility that a culture of “heated rhetoric” played a role in the Tucson shootings, it will find itself living with a proverbial elephant in the room. If, however, it faces up to that challenge and digs deeply enough, it will discover the core moral values that hold us together. It then will need to teach us how to shape our discourse around those values. Doing so, it may prove to be the mouse that trumps the blizzard, reminding us that even elephants are frightened off by mice.

http://www.globalethics.org/newsline/2011/02/22/making-civility-matter/